If you sign up as a customer, you will be required to download the T-hauler app through an android or the apple store and follow the step-by-step sign-up process. As a user or customer, you will only be required to complete your personal information and payment details for services. As a user, you can pick the truck size that best fits for your needs and request for a moving pick up or delivery pick up by entering your pick-up and drop off location. Customers have the option to request an immediate service or schedule one. Once a driver has accepted your request, the app will display the estimated time of the driver’s arrival and the trip itinerary.